Graeme Donald, Director

Graeme has 41 years' experience in banking the last 22 of which have been in payments. After spending 25 years with RBS, Graeme joined HBOS in 2000 as Director of Cash and Clearing Services and then went on to head up the Cash Services business. This was followed by a period when he was responsible for the payment industry interface, product strategy for payments and cash management across corporate, SME and retail customer segments and for relationship management of the HBOS correspondent banking network. In his current role, Graeme is Head of Industry Development for Lloyds Banking Group and is responsible for leading the engagement with all aspects of the payments industry and is the nominated colleague in LBG for PSR and Bank of England Engagement. He is currently temporarily Interim PTS Director pending a permanent appointment joining LBG at the end of August.


Graeme is an experienced company director and is currently a Director of CHAPS Co and a Director of Cheque and Credit Clearing Ltd, positions he has held for over 7 years. He was instrumental in the design and successful launch of the Current Account Switch Service.

Prior to joining HBOS, Graeme was Head of Cash Operations for RBS. His experience in RBS also included time in branch banking, finance and as assistant to one of the RBS group board members.  Graeme is a Fellow of the Chartered Institute of Bankers in Scotland and a former Bilsland prize winner.