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Faster Payments supports ‘Take Five’ campaign to stop fraud
Faster Payments is supporting the launch of a major new campaign designed to tackle financial fraud.
The Financial Fraud Action (FFA) “Take Five” campaign aims to put consumers and businesses back in control with straight-forward advice to help prevent financial fraud and encourage people to take a moment. It is designed to remind people that it pays to “stop and think”.
Take Five is the first national campaign to be backed by all the major banks and other financial service providers across the UK.
Lending their support to Take Five, Craig Tillotson, Chief Executive of Faster Payments, said:
“We are fully supportive of the Take Five campaign to stop fraud. While the number of mobile, phone and internet banking payments processed in real-time is growing faster than ever, you don’t need to make a decision to send a payment in a rush.
“Remember, you are always in control when sending a payment. Don’t assume a request is genuine (particularly if it’s someone new), listen to your instincts and take five if you need to. These simple steps could protect you from preventable fraud.”
Katy Worobec, Financial Fraud Action UK, said:
“The industry is already taking action on fraud, last year our members stopped £7 in every £10 of fraud taking place. However, we know that criminals are getting increasingly sophisticated in their tactics and that’s why we are launching Take Five. We want everyone to take a moment to pause and think to help stop fraud.”
The campaign is asking everyone to help protect themselves from financial fraud by remembering some simple advice:
- Never disclose security details, such as your PIN or full password - it’s never okay to reveal these details.
- Don’t assume an email request or caller is genuine - people aren’t always who they say they are.
- Don’t be rushed – a genuine bank or organisation won’t mind waiting to give you time to stop and think.
- Listen to your instincts – if something feels wrong then it is usually right to pause and question it.
- Stay in control – have the confidence to refuse unusual requests for information.
For more information about how to spot the signs of a fraud relating to Faster Payments, visit our consumer advice.
About Take Five
Take Five is a national campaign to help consumers and businesses stop fraud. It aims to engage, empower and educate people on how best to protect themselves against financial fraud, such as email deception and phone scams. The campaign will put consumers and businesses back in control with straight-forward advice to help prevent financial fraud; and encourage people to take a moment. It is designed to remind people that it pays to “stop and think”.
Take Five has been created in collaboration with Financial Fraud Action UK (FFA UK) members – the major banks, credit, debit and charge card issuers and card payment acquirers. Other partner organisations who are involved include Government, Cifas, charities, UK retailers, telecom providers and law enforcement agencies.