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Contact Us

General enquiries 

Telephone: 020 3217 8200

Faster Payments Scheme Limited
2 Thomas More Square

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Public enquiries 

For members of the public who a have general question about Faster Payments, take a look at our FAQ’s. If you cannot find the answer to your query there then contact our help desk on the details below. We cannot advise on individual payments, if your query relates to a specific Faster Payment that you have made you will need to contact your own bank directly. 

Telephone: 020 3217 8200

Access enquiries

Faster Payments welcomes enquiries from Payment Service Providers that are interested in accessing the Faster Payments Service. Find out more about our programme enabling wider access.



For press and media enquiries, please contact us. Alternatively, if you are a member of the media, please contact us directly by calling 020 3217 8309.