Contact Us
General enquiries
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Telephone: 020 3217 8200 Faster Payments Scheme Limited |
Public enquiries
Our FAQ’s should answer any questions you have, however UK Payments Administration provides a helpdesk on behalf of Faster Payments, for members of the public who have general questions about Faster Payments.
Please Note: Faster Payments cannot advise on individual payments. If you want advice on a specific Faster Payment that you have made, the best course of action is to contact your own bank directly.
Email: enquiries@wearepay.uk.
Telephone: 020 3217 8200
Access enquiries
Faster Payments welcomes enquiries from Payment Service Providers that are interested in accessing the Faster Payments Service. Find out more about our programme enabling wider access here: http://www.fasterpayments.org.uk/access-payments
Email: enquiries@wearepay.uk.
Media
For press and media enquiries, please contact us. Alternatively, if you are a member of the media, please contact us directly by calling 020 3217 8309.
Insolvency requirement
Settlement Finality Regulation 22 requires a court making an administration order or a winding-up order in respect of a participant in a system to notify both the system and the Designating Authority forthwith.
To comply with the Regulation, insolvency notifications should be sent to companysecretary@fasterpayments.org.uk.
Or write to:
The Company Secretary
Faster Payments Scheme Limited
2 Thomas More Square
London
E1W 1YN.